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Virtual Bookstore Q & A


Q. What if I don’t have a computer?
A. Fax your order to 1-800-621-4187 or Call 877-827-2665

Q. Where will the books be shipped?
A. All orders are shipped directly to your home or other address provided.

Q. How will shipping be handled?
A. Federal Express

Q. How will returns work?
A. Follett Virtual Bookstores will accept book returns up to 30 days from purchase or from the first day of class, which ever is later. Call 877-827-2665 for authorization and processing.

Q. What methods of payment are accepted?
A. We accept American Express, Mastercard, Visa, Check or Money Order.